FAQ's

1. What types of clothing do you offer?

At Chilli Pepper Clothing, we offer a wide range of stylish and comfortable clothing for women. Our collection includes breathable running shoes, casual long summer dresses, and more. We strive to provide fashion-forward options that make a statement in any occasion.

2. How do I determine the right size for me?

To determine the right size for you, we recommend referring to our size chart. You can find the size chart on each product page, which provides measurements for different body parts. Please measure yourself accurately and compare the measurements with the size chart to find your perfect fit.

3. What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return policy. You can return the item within 30 days of receiving it for a full refund or exchange. Please note that the item must be in its original condition with all tags attached.

4. How long does shipping take?

We strive to process and ship orders as quickly as possible. Once your order is placed, it will typically be processed within 1-2 business days. Shipping times may vary depending on your location. For domestic orders, please allow 3-5 business days for delivery. International orders may take longer, usually 7-14 business days.

5. Do you offer international shipping?

Yes, we offer international shipping to select countries. During the checkout process, you can enter your shipping address to see if we ship to your country. Please note that international orders may be subject to customs fees, import duties, and taxes imposed by the destination country. These charges are the responsibility of the customer.

6. Can you enhance our brand with corporate merchandise?

Indeed, we provide corporate merchandise. If this is of interest to you, please get in touch with us.

7. Do you offer free shipping to Asia?

At the moment, free shipping is available for European orders over CHF 80. Orders shipped to Asia are charged based on destination and order weight, with the final cost shown at checkout.